Black Oak Training, Inc. Black Oak Training, Inc. Full Title
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Privacy and Security policy

We believe your privacy and security are important and will protect it to the best of our ability. This policy applies to all of our classes and services.

This Privacy Policy describes our policies on the collection, use, and disclosure of your information in connection with your use of our website, email, and forms produced on behalf of third parties (collectively, our “products and services”). The terms “we,” “us,” and “our” refer to Black Oak Training, Inc. (BOT). For the purposes of data protection legislation BOT is a data controller for the information we hold about you in providing our services, meaning that we control and are responsible for the keeping and use of personal information on computer or in structured manual files. By using our products and services you agree to accept the practices described in this page.

Where this Privacy Policy uses the term “personal data” we mean any data that relates to an identifiable individual, including his or her name, address, online identifiers, payment details, or email address. The specific data we collect is described in this policy.

We encourage you to read the entire Privacy Policy, which consists of the sections listed in the following table of contents.

Personal Privacy and Security

We do confirm your identity against your photo ID before the class. That is the only use of your photographic image. Absolutely NO CAMERAS OR CELL PHONES are allowed in the classroom or on the range.

We do work with local gun ranges in our training and qualification sessions and are cleared by the owners and managers of such facilities ahead of time. We will have you complete range-relevant documentation as specified by that facility. An NRA-trained BOT Range Safety Officer, pre-cleared by and known to range management, is present for every range session.

Compliance with CalOPPA

We are a California corporation and for that and other reasons seek to comply with the California Online Privacy Protection Act (CalOPPA), which specifies clarity in these categories:

Categories of personally identifiable information we collect via the website: None
Categories of third parties with whom we may share such personally identifiable information: None
Process (if any) by which you can review and request changes to his or her personally identifiable information as collected by us: See
Process by which we notify consumers of material changes to the operator’s privacy policy: Website updates and distribution to those signed up for The Bullet List newsletter.
Effective date of our privacy policy: Since the outset in 2014, but let's go with our date of incorporation: April 12, 2018.

 

Other

Your contact information

We collect and retain the personal contact information that you submit to us voluntarily in signing up to our products and services. This includes your name, e-mail address, telephone number, and zip code. Additionally, we collect contact information provided to us during any training you take, as well as in connection with products and services offered on our website. It is our understanding that all of this information is in the public domain.

Your financial information

We neither collect nor retain any credit-card information you provide when you pay for our products and services. For example, when you pay for training by credit card, you do so through a third-party credit-card processing services such as PayPal.

Information needed for a CCW Proof of Exam form

We also collect and retain the hardware information required for your Proof of Exam form. This includes the make, model, serial number, caliber, and (when available) the model name or number of each firearm you wish to qualify for your next CCW. Again, it is our understanding that all of this information is in the public domain.

Information on your use of our website

We collect anonymous information about your visits to our website through Google Analytics. This may include your browser type and version, the website pages viewed, the duration of your visit to each of these pages, and the country from which your online visit originates.
We do not otherwise make use of cookies.

Demographic information

We collect and store a little demographic information (your zip code, gender, and age) only incidental to your registration for NRA classes, and transmitted by them with their notification of your class registration.

Information about children

You must be at least eighteen years old to register online or purchase our goods or services. BOT does not knowingly collect information other from children under the age of eighteen, except from a parent for our Family Firearms Safety class.

How we use your personal data

We use this information to fulfill your requests for products and services, such as:

  • Completing your agreed-upon training;
  • Completing and providing documents that verify your successful completion of different kinds of training to different third parties;
  • When you next come to us for training (for example, for renewal of a certification), to more quickly create those documents;
  • Including you in our email list (when you explicitly approve being included);
  • Sending you information, both individually and as part of that email list;
  • Managing your automated renewal reminders;
  • Responding to customer service requests, questions, and concerns.

How we store your personal data and keep it safe

We will always keep your personal data rights in high regard and take account of these rights.
We store this information and more in the business’s “cloud account. (Here’s a pretty good explanation of what a cloud account is and how businesses use it.) In addition, in setting up training we communicate with you via email, which we do not share with others except as described under “How and when we might share your personal data”). However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.
You can further help to ensure your own security by taking a few simple precautions. For instance, take steps to protect against unauthorized access to your computer and to any login ID and password pairs, and to be sure to sign off when you are finished using a shared computer.

Telephone recording and monitoring

To ensure that our customers receive quality service, we may select phone calls for recording and/or monitoring. These calls, between BOT and our customers (or potential customers), are evaluated only by BOT upper management. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner.

How long we keep your personal data

We keep your personal data only for as long as we need it to provide you services, manage our business, or as required by law or contract.
If you have any questions about how long we will keep your specific data, please contact us at info@BlackOakTraining.com.

How and when we might share your personal data

We will share the data you provide with you, upon request.
We will share the data you provide as required by law, court order, or other government or law enforcement authority or regulatory agency.
Beyond such a requirement, when we believe in good faith that disclosure is necessary to protect our rights or to protect your safety or the safety of others (such as to assist in the investigate fraud), we will comply.
In connection with corporate changes (such as a merger, acquisition, transfer or sale of assets or in connection to insolvency, bankruptcy or receivership), Information about our users, including customer information, will also have to be disclosed to our legal and financial advisors, investors, or potential buyers in some commercial transactions seeking financing, investment, or support or funding.
We also will share your information with any other third party once we have your prior, informed consent to do so in writing.

Your rights in relation to your personal data

You are entitled to ask us

  • For a copy of what personal data we have on file;
  • To correct errors in your personal data;

You also have the right to make a complaint if you feel we have mishandled your personal data. We encourage you to come to us first so we can attempt a correction, but either way, you are entitled to complain directly to a relevant authority. We agree that, as BOT is an independent California corporation, finding a relevant authority may be a challenge.

Your right to opt out

Note that, in general, you may not opt-out of these uses of your personal data as they are transactional and not promotional in nature. If, however, you do not wish to receive communications once your training is complete you may withdraw your consent for inclusion in our email list. Do so by clicking the link provided in every email, or by emailing us your intent using the “From” email address also provided in every email.
We will retain only an offline record of your training as part of our historical and statistical understanding of how the business is doing.
Bear in mind that opting out will affect our ability to carry out some of the tasks above to your benefit.

Your right to be forgotten (EU GDPR compliance)

Although we are an American company dealing with American clients we think the European Union concept of a right to be forgotten has merit. Therefore, if you do not wish us to retain your information after you complete training, you have the right to request that we delete it altogether. We’ll do so and will change any name information to “anonymous-by-request.”
We then will retain only an offline record of your training as part of our historical and statistical understanding of how the business is doing.
Bear in mind that “being forgotten” will affect our ability to carry out some of the tasks above to your benefit.

Links to or from other websites

BOT has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We recommend that you review privacy policies of every online service you use before submitting any personal data and direct any concerns to the site administrator of that website.

Changes to this policy.

We may amend this Privacy Policy at any time, and will communicate changes to this Policy via email to users who have provided an email address. We also will post a notice on our website prior to the change becoming effective.

Contacting Us

If you have questions or concerns regarding this Privacy Policy you can contact us by writing to us at info@BlackOakTraining.com or by USPS at P.O. Box 1731, Magalia CA 95954.

 

Cookies: We do not set cookies.

Sale of information: We do not sell or otherwise seek to profit from the contact information you provide. We may preserve some contact information for use by Black Oak Training, Inc.

Email list privacy: We have an email list (The Bullet List) which we manage through MailChimp. So you know, MailChimp is a licensee of the TRUSTe® Privacy Program. MailChimp has been awarded TRUSTe's Privacy Seal signifying that their privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information.

Incidentally, we figure we have two reasons to send you email:

  • The first reason is simple newsletter stuff. The Bullet List comes out at intermittent intervals based entirely on when we get a shiny new idea or accumulate enough new info to create a message we think you'll find interesting. This includes alerts on changes in CCW-relevant law, as we learn of them, and new classes.
  • The second reason is reminders for our CCW and RSO graduates. We'll send you a notification when your CCW is getting close to its expiration date or your NRA ratings (including your RSO certification) are up for renewal, based either on when you completed that class with us or on a date you provide.

You also should know that you can manage your subscription profile or safely unsubscribe from this email list at any time by using links included at the bottom of each email message.

 

If you have questions about this privacy policy for Black Oak Training, Inc., please contact us.