Privacy and Security policy
We believe your privacy and security are important and will protect it to the best of our ability. This policy applies to all of our classes and services.
Personal Privacy and Security
We do confirm your identity against your photo ID before the class. That is the only use of your photographic image. Absolutely NO CAMERAS OR CELL PHONES are allowed in the classroom or on the range.
We do work with local gun ranges in our training and qualification sessions and are cleared by the owners and managers of such facilities ahead of time. We will have you complete range-relevant documentation as specified by that facility. An NRA-trained BOT Range Safety Officer, pre-cleared by and known to range management, is present for every range session.
Compliance with CalOPPA
We are a California corporation and for that and other reasons seek to comply with the California Online Privacy Protection Act (CalOPPA), which specifies clarity in these categories:
We collect and retain the personal contact information that you submit to us voluntarily in signing up to our products and services. This includes your name, e-mail address, telephone number, and zip code. Additionally, we collect contact information provided to us during any training you take, as well as in connection with products and services offered on our website. It is our understanding that all of this information is in the public domain.
We neither collect nor retain any credit-card information you provide when you pay for our products and services. For example, when you pay for training by credit card, you do so through a third-party credit-card processing services such as PayPal.
We also collect and retain the hardware information required for your Proof of Exam form. This includes the make, model, serial number, caliber, and (when available) the model name or number of each firearm you wish to qualify for your next CCW. Again, it is our understanding that all of this information is in the public domain.
We collect anonymous information about your visits to our website through Google Analytics. This may include your browser type and version, the website pages viewed, the duration of your visit to each of these pages, and the country from which your online visit originates.
We collect and store a little demographic information (your zip code, gender, and age) only incidental to your registration for NRA classes, and transmitted by them with their notification of your class registration.
You must be at least eighteen years old to register online or purchase our goods or services. BOT does not knowingly collect information other from children under the age of eighteen, except from a parent for our Family Firearms Safety class.
We use this information to fulfill your requests for products and services, such as:
We will always keep your personal data rights in high regard and take account of these rights.
To ensure that our customers receive quality service, we may select phone calls for recording and/or monitoring. These calls, between BOT and our customers (or potential customers), are evaluated only by BOT upper management. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner.
We keep your personal data only for as long as we need it to provide you services, manage our business, or as required by law or contract.
We will share the data you provide with you, upon request.
You are entitled to ask us
You also have the right to make a complaint if you feel we have mishandled your personal data. We encourage you to come to us first so we can attempt a correction, but either way, you are entitled to complain directly to a relevant authority. We agree that, as BOT is an independent California corporation, finding a relevant authority may be a challenge.
Note that, in general, you may not opt-out of these uses of your personal data as they are transactional and not promotional in nature. If, however, you do not wish to receive communications once your training is complete you may withdraw your consent for inclusion in our email list. Do so by clicking the link provided in every email, or by emailing us your intent using the “From” email address also provided in every email.
Although we are an American company dealing with American clients we think the European Union concept of a right to be forgotten has merit. Therefore, if you do not wish us to retain your information after you complete training, you have the right to request that we delete it altogether. We’ll do so and will change any name information to “anonymous-by-request.”
BOT has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We recommend that you review privacy policies of every online service you use before submitting any personal data and direct any concerns to the site administrator of that website.
Cookies: We do not set cookies.
Sale of information: We do not sell or otherwise seek to profit from the contact information you provide. We may preserve some contact information for use by Black Oak Training, Inc.
Incidentally, we figure we have two reasons to send you email:
You also should know that you can manage your subscription profile or safely unsubscribe from this email list at any time by using links included at the bottom of each email message.