Class Cancellation Policy and Tangible Item Return Policy
Please review this Class Cancellation policy. We believe it's fair to you, to other students, and to us.
The only way we can know if a class is full is that the specified number of students have registered and paid their instructor fees. When class IS full, we have to turn away others who would have liked to attend. If you cancel too close to class, or fail to show up for class, you keep someone else from attending (and, frankly, you cost us a student). Therefore:
Specific to CCW classes
As described on our 4-hour and 8-hour CCW class pages, obtaining a new or renewed CCW requires approval from your county's Sheriff. Now and then, due to student scheduling needs, we've included a student in a CCW class prior to that student's actual receipt of approval. This is not recommended. Should that student subsequently learn that permission has been denied, we do not refund the cost of class. (In other words, be certain your approval is either in hand or sure to arrive soon before arranging for CCW training.)
Free Offers, Donated Classes, and Class Purchases with Dates Specified Later
See our Terms and Conditions page for guidelines specific to free offers, donated classes, and class purchases where the date is specified later.
Please review this Tangible Item Return Policy, too. We believe it's fair both to you and to us.
We sell AXON/TASER products. AXON/TASER alone is responsible for the quality of their products. Their shipping and warranty info is described on this page of their website and does not involve Black Oak Training, Inc.
We also sell a selection of other tangible goods, such as embroidered hats and range bags. We will not sell you an item with obvious flaws, and as we do not ship you'll be able to examine the purchased item with us at time of delivery. Should flaws manifest within two weeks after purchase despite reasonable wear and care, we'll accept return of the item in exchange for or any of the following (less any credit-card processing charges):
Returns cannot be accepted more than two weeks after purchase.