We encourage you to read the entire policy.
Your personal privacy and security
We do confirm your identity against your photo ID before the class. That is the only use of your photographic image. Absolutely NO CAMERAS OR CELL PHONES are allowed in the classroom or on the range.
We do work with local gun ranges in our training and qualification sessions and are cleared by the owners and managers of such facilities ahead of time. We will have you complete range-relevant documentation as specified by that facility. An NRA-trained BOT Range Safety Officer, pre-cleared by and known to range management, is present for every range session.
Your Contact Information
We collect and retain the personal contact information that you submit to us voluntarily in signing up to our products and services. This includes your name, e-mail address, telephone number, and zip code. Additionally, we collect contact information provided to us during any training you take. It is our understanding that all of this information is in the public domain.
Your Financial Info
We neither collect nor retain any credit-card information you provide when you pay for our products and services. For example, when you pay for training by credit card, you do so through a third-party credit-card processing services such as PayPal.
Information needed for a CCW Proof of Exam form
We also collect and retain the hardware information required for your Proof of Exam form. This includes the make, model, serial number, caliber, and (when available) the model name or number of each firearm you wish to qualify for your next CCW. Again, it is our understanding that all of this information is in the public domain.
Information on your use of our website
We collect and store a little demographic information (your zip code, stated gender, and age) only incidental to your registration for NRA classes, and transmitted by them with their notification of your class registration.
Information about children
You must be at least eighteen years old to register online or purchase our goods or services. BOT does not knowingly collect information other from children under the age of eighteen, except from a parent for our Family Firearms Safety class.
How we use your personal data
We use this data to fulfill your requests for products and services, such as:
- Completing your agreed-upon training;
- Completing and providing documents that verify your successful completion of different kinds of training to different third parties
- When you next come to us for training (for example, for renewal of a certification), to more quickly create those documents;
- Including you in our email list (when you explicitly approve being included);
- Sending you information, both individually and as part of that email list;
- Managing your automated renewal reminders; and
- Responding to customer service requests, questions, and concerns.
We do not sell or otherwise seek to profit from the contact information you provide.
How we store your personal data and keep it safe
We will always keep your personal data rights in high regard and take account of these rights. We store this information and more in the business’s “cloud" account. In addition, in setting up training we communicate with you via email, which we do not share with others except as described under “How and when we might share your personal data”). However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security. You can further help to ensure your own security by taking a few simple precautions. (For instance, take steps to protect against unauthorized access to your computer and to any login ID and password pairs, and to be sure to sign off when you are finished using a shared computer.)
How long we keep your personal data
We keep your personal data only for as long as we need it to provide you services, manage our business, or as required by law or contract. If you have any questions about how long we will keep your data specifically, talk with us: 530-624-1562, Mon-Sat 9am-6pm; by email at infoBlackOakTraining.com, or by USPS at P.O. Box 1731, Magalia CA 95954.
Your rights with regard to your personal data
You are entitled to ask us:
- For a copy of what personal data we have on file; and
- To correct errors in your personal data.
You also have the right to make a complaint if you feel we have mishandled your personal data. We encourage you to come to us first so we can attempt a correction, but either way, you are entitled to complain directly to a relevant authority. We agree that, as BOT is an independent California corporation, finding a relevant authority may be a challenge.
Compliance with CalOPPA
We are a California corporation and for that and other reasons seek to comply with the California Online Privacy Protection Act (CalOPPA), which specifies clarity in these categories:
- Categories of personally identifiable information we collect via the website: none
- Categories of third parties with whom we may share such personally identifiable information: None
- Process (if any) by which you can review and request changes to your personally identifiable information as collected by us: talk with us: 530-624-1562, Mon-Sat 9am-6pm; by email at infoBlackOakTraining.com, or by USPS at P.O. Box 1731, Magalia CA 95954.
- Process by which we notify consumers of material changes to this policy: website updates (to this page, in fact) plus distribution to those signed up for The Bullet List, our newsletter.
- Effective date of this policy: actually since we started in 2014, but let's be official and go with our date of incorporation: April 12, 2018.
Your right to opt out
Note that, in general, you may not opt-out of these uses of your personal data as they are transactional and not promotional in nature. If, however, you do not wish to receive communications once your training is complete you may withdraw your consent for inclusion in our email list. Do so by clicking the "unsubscribe" link provided in every email, or by emailing us your intent using the “From” email address also provided in every email. We will retain only an offline record of your training as part of our historical and statistical understanding of how the business is doing. Bear in mind that opting out will affect our ability to carry out some of the tasks above to your benefit.
Your right to be forgotten (EU GDPR compliance)
Although we are an American company dealing with American clients we think the European Union concept of a right to be forgotten has merit. Therefore, if you do not wish us to retain your information after you complete training, you have the right to request that we delete it altogether. We’ll do so and will change any name information to “anonymous-by-request.” We then will retain only an offline record of your training as part of our historical and statistical understanding of how the business is doing. Bear in mind that “being forgotten” will affect our ability to carry out some of the tasks above to your benefit.
About telephone and video recording and monitoring
To ensure that our customers receive quality service, we may select phone calls and/or video chats for recording and/or monitoring. Such recorded communications are evaluated only by BOT upper management. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner.
Links to or from other websites
BOT has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We recommend that you review privacy policies of every online service you use before submitting any personal data and direct any concerns to the site administrator of that website.
Updates to this policy
We may amend this policy at any time, and will communicate changes through website updates (to this page, in fact) plus distribution to those signed up for The Bullet List, our newsletter.
If you have questions or concerns regarding this policy, talk with us: 530-624-1562, Mon-Sat 9am-6pm; by email at infoBlackOakTraining.com, or by USPS at P.O. Box 1731, Magalia CA 95954.